quality-management

Code of Conduct and Guidelines

Our Code of Conduct and our guidelines form the working basis of our supervisory bodies, all DAHW employees, partners and service providers worldwide.

• „Code of Conduct“
• Guidelines for the prevention and protection of children from abuse and exploitation in development cooperation and humanitarian aid
• Guidelines for combating and preventing corruption, conflicts of interest and fraud in the work of DAHW
• Internal complaint management for corruption, advantage taking and violations of DAHW guidelines or other fraudulent activities

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Controlling and risk management

DAHW uses the funds entrusted to it sparingly, effectively and transparently. The economic situation is monitored by regular budget monitoring (target/actual comparisons) of all responsible parties. Our annual financial statements are audited by an auditor, and most regional offices also undergo an annual external audit. DAHW has been applying for and receiving the donation seal of the German Central Institute for Social Issues (DZI) for many years.

In order not to endanger the goals of our organization, DAHW maintains registers in which risks in the various work areas are recorded, assessed on the basis of their probability of occurrence and potential damage and reported to the Board of Management and the Supervisory Board.

Our risk management focuses on success risks, strategic risks and reputational risks. Risk-reducing measures are defined and implemented in the operating divisions (e.g. appropriate processes, work instructions and controls). These are regularly reviewed and adjusted if necessary. The system also ensures that opportunities that are implemented are consciously seized within the framework of management and control mechanisms.

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Monitoring the effectiveness of our work for the beneficiaries

To ensure the effectiveness of our projects and to be able to measure the success of the measures, our experts* define various indicators in a systematic planning matrix ("logframe") as early as the project planning stage. To this end, assessments are carried out in order to assess the framework conditions on site, to identify optimisation possibilities at an early stage and to tailor the project specifically to the needs of the beneficiaries and the framework conditions on site.

Regular monitoring and mid-term evaluations (expert assessments carried out about halfway through the project) ensure that our consultants promptly identify the need for adaptation in the projects and make appropriate changes. After completion of a project, we carry out a comprehensive final evaluation. The focus here is on the lessons learned, i.e. the findings, knowledge and experience that we can draw from concrete project work on site. The results flow into our future project design, i.e. into the design of the project process, organisation and structure.